Digitized ≠ Digital
By:
Ross, Jeanne W.
Beath, Cynthia M.
Sebastian, Ina
MIT CIRS
Abstract: To succeed in the digital economy, companies need to be both digitized and digital. Despite the similarity of the words, there is a big difference. Digitization is an operational necessity and involves standardizing business processes. To become digital, leaders must articulate a visionary digital value proposition for customers and deliver it in the form of digital offerings. This briefing clarifies what is in |