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The method by which a firm manages the risk of conducting business with people outside the organization is known as third-party risk management. It is typically used to evaluate third parties in the sales force or distribution network, as third parties can be a significant source of risk. For instance, most bribery charges do not include cash subsidies from corporations to government officials; the payment is made via a third party.

Companies with international operations cannot escape risks by r

For years, a statistic has been widely circulated in the customer service profession. According to Lee Resources, for every client that files a complaint, 26 other consumers experienced the same experience but fled rather than complain.

The number of non-complaining customers may be more or fewer, but the point is that not all disgruntled consumers express their dissatisfaction. When people take the initiative to reach out and complain, it's because they desire you to understand that you messed

Banking, Financial Institutions, and Insurance (BFSI) is a highly regulated business with many compliance-related tasks that must be carried out correctly for appropriate and risk-free activities. With the growth in linked activities across different firms, it has become increasingly challenging to succeed in the market using simple compliance management solutions.

How Should You Handle an Ever-Increasing Number of Regulatory Compliances?

When the frequency of compliance activities was minor, it w

Compliance is the framework to guarantee that your firm, healthcare institution, or agency of law enforcement is adhering to the various rules, laws, and regulations that regulate your sector and the approach your organization uses.

A compliance management system is created to ensure the compliance structure runs smoothly. It is the procedure for making your policy handbook, managing professional development and training, and compiling evidence of compliance for certifying organizations and gover

As per Forbes, 63% of customers will abandon a firm after only one negative encounter, and approximately two will not stand in line and over two minutes for help. Complaint management is to resolve consumer complaints, find areas for development, and provide better goods or services. Hardly any firm likes to hear customer support complaints, yet even the finest companies may occasionally get terrible customer feedback. 

Handling complaints is an essential part of customer service organizations. T

Financial firms across markets may use marketing automation to create leads, manage regulatory compliance, uncover extra consumer insights, enhance sales, and preserve client confidence. On the other hand, finding the correct marketing automation software for the financial and organizational requirements may take much work, mainly since each solution provider provides different functions that may or may not work for the firm's demands.

In such a complex industry, finding the best Marketing Ad Rev

Compliance management is the procedure of ensuring that workers and activities within the business are following applicable laws, rules, and requirements. Authorities, regulatory and industrial groups, and workers' unions are among the institutions that impose requirements.

Noncompliance frequently results in severe penalties and interruption. Organizations utilize written processes and rules, as well as audits and (in certain situations) penalties, to assure compliance.

Compliance management, on

Risk Control Self Assessment (RCSA) is a technique for identifying and examining operational dangers as well as the effectiveness of risk management systems. The goal is to guarantee that all corporate risk management goals are achieved in a reasonable length of time.

In the following ways, a facilitated RCSA can assist a bank in improving its control environment:

• Spreading awareness of business objectives and the crucial role that internal control plays in achieving them.
• Inspiring personnel to ca

Compliance management is the practice of ensuring that personnel and activities within the business are following applicable laws, rules, and requirements. Governments, regulatory and industrial groups, and workers' unions are among the institutions that impose requirements.

Noncompliance frequently results in severe penalties and interruption. Organizations utilize written processes and rules, as well as audits and (in certain situations) enforcement, to assure compliance.

Compliance management

Enterprise Risk Management (ERM) is the act of recognizing and systematically managing probable occurrences that pose risks to accomplishing strategic goals or prospects for strategic advantage.

The evaluation of important risks and the execution of appropriate risk solutions are the essential pillars of ERM. Tolerance or acceptance of risk; termination or avoidance of risk; risk sharing or transfer via policy, a partnership, or other agreement; and risk mitigation or reduction through internal p

This is a transcript of our interview with Ketan Dholakia, a Managing partner at Maclear.

You can watch the original video interview here

Boris: Hello ladies and gentlemen, and welcome to our interview with Ketan Dholakia. Ketan is a managing partner at Maclear and he’s enabling companies to tackle the challenge of regulatory compliance and risk management.

Maclear is a consulting and software company in the Governance, Risk and Compliance space with more than 85.000 users. So Kethan, thank