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Pest control is the first line of defense against bugs and rodents invading home or business, destroying property. These bugs and rodents cost hundreds or even thousands of dollars’ worth of damage. It is not easy to detect certain insects, including cockroaches and termites. These may remain hidden under floorboards and walls for long periods, eating a property's structure and leading to expensive bills for extermination and repair. Since there is no specific way to detect whether a pest carrie

Hackers are making a lot of money thanks to phishing attacks these days, and now they are also focusing on gift card scams. One of the most notorious scam groups, Scarlet Widow, which is out of Nigeria, has been boosting its efforts to scam people with gift cards since 2015. This group generally focuses on people in the UK and US and also is known for tax scams, romance scams, and rental cons.

Are you at risk of getting scammed by Scarlet Widow? The group generally focuses on medium to large US b

Connected Insurance USA Summit (Nov 20-21, Chicago) is bringing together over 700+ senior insurance leaders to redefine the future of insurance.

With over 350 executives already registered to attend, this will be the largest executive gathering for forward-thinking carriers. CEOs, COOs, CMOs, SVP and VPs from Product, Customer, Claims, Technology and Innovation know that this is the time to act and leverage innovative technology to boost efficiency and customer experience or risk survival. This

The constant advancement in technology has raised the expectations of customers in terms of their interaction with companies. This digital disruption is also forcing businesses to develop new capabilities and explore innovative ways and means to deliver improved Customer Experiences.

Organizations can overhaul their Customer Journeys by embracing latest digital insights and practices. To develop a truly exceptional, breakthrough Customer Experience, organizations should work towards adopting 7 ke

Two weeks ago I blogged that influencing is not about you, it’s about them. And last weekI gave another example and a link to the Persuasion Pyramid, my favourite tool for understanding those you wish to influence. Today I want to highlight another favourite tool that is excellent for answering the question, “If it is all about them, what are they thinking and feeling right now?” That is, getting in a position to empathise with their situation. Why is it a good idea to empathise when influencing

Audit management can be a messy business because audit managers do not have the right tools. Most audit managers must use general-purpose software like Excel and Word to accomplish the task, which further complicated the matter. There are many strategies which can be used to streamline the audit management process and it is important for all audit managers to be aware of these strategies and tools. 

Getting the right tools  

The biggest problem being faced by audit managers is that they do not hav

Digital-savvy startups are disrupting markets and threatening conventional businesses.  They are doing this by utilizing technology to offer new products and services and providing tailored yet uncomplicated experiences for their customers.

Likewise, large traditionally-run firms will have to keep evolving their Customer Experience approaches to secure additional avenues of revenue and to stay competitive.  To accomplish this, they will need to develop capabilities to effectively utilize insights

Quest Diagnostics is a US-based company that provides medical testing services, and announced that it used third-party billing collection companies that were hit by a severe data breach. In fact, about 11.9 million Quest customers were affected.

The compromised information could include personal data of the patients, including Social Security numbers, as well as medical and financial information. However, laboratory test results aren’t included in the breach.

What Happened?

The AMCA (American Medic

Managing innovation is an important process only a few organization can master very well.  It is because the innovation process is not fully understood or implemented and the innovation culture is still immature.

While Innovation Management is recognized to bring in results, excellence has not been achieved in terms of managing innovation.  Highly successful companies do not possess a silver innovation bullet.  They do not achieve their results by just doing one of a few things better than others

When organizations go into Mergers & Acquisitions (M&A), its future operating state changes. A fundamental question will arise as to what the Target Operating Model (TOM) of the resultant organization will look like.

What is TOM?

The Target Operating Model (TOM) represents a clearly defined target structure in which the relevant unit should operate in the future. It consists of the structural and process organization as well as the assets needed and the contractual regulation required both interna

Forming a team takes time. Companies cannot expect a new team to perform well when it first comes together. Members often go through stages as they change from being a collection of strangers to a united group with common goals.

“Coming together is a beginning. Keeping together is progress. Working together is success. – Henry Ford”

Team formation needs to take recognizable stages of development. A team’s internal processes usually change over time. Team functioning generally improves after the te

According to Charles Coonradt, a Management Consultant, “The failure to give appropriate and timely feedback is the most extreme cruelty that we can inflict on any human being."

The feedback project can be stressful. Many people feel fear to ask about their performance. Yet, there are strategies leaders can take on to defuse the stress.

The SKS Model

Leaders often focus only on recent events or talk of things that go wrong. As a result, the opportunity to provide a balanced feedback is lost. As lea

Operating a Matrix Organization can be a challenging task. Complex geographical structures, cultural barriers, functional divides, conflicting barriers, and management silos abound.

Matrices are often necessary though this may create uncomfortable ambiguity for employees. Most employees in Matrix Organizations are found to be not terribly engaged with their jobs. Engagement is defined as involvement in and enthusiasm for work. When there are less involvement and enthusiasm, this could have a sign

Document digitization has become more dominant with the emergence of virtualization, cloud computing, and mobile technologies. This trend is specifically noticeable across the insurance industry that has forever been dominated by the prevalence of paper documents. Insurance organizations have a never-ending chain of documents that flow in and across the organizations via a network of agents, channels, and systems.

What is optical character recognition?

Optical character recognition (OCR) deploys t

Nope! It’s not bad grammar. Last week I wrote about your message not being about what you want, it's about what they want. This is another blog emphasising the point.

I recently received another example of the importance of your message not being about you. This time via a blog by international bestselling author and famous blogger Seth Godin. In it he gives a list of things to do if you want to change the mind of ten different types of people such as a scientist, a bureaucrat, a nerd … For examp

Managing regulatory change has long been a headache for businesses in heavily regulated industries. Managing this change requires quite an investment. The business must hire regulatory experts who can interpret the regulations and tell the business how it will need to change itself to comply with the changes. The problem is that this process can be rather slow and is error prone because it is being handled manually. 

The Profound Nature of Regulatory Change   

Before we get into the perils of regu

The global agricultural pheromones market research provides a detailed perspective regarding the applications of the technology, its value and estimation, among others. The purpose of this market analysis is to examine the agricultural pheromones industry outlook in terms of factors driving the market, trends, developments, and emerging opportunities, among others.

Browse the Full Report "Agricultural Pheromones Industry"

https://bisresearch.com/industry-report/agricultural-pheromones-market.html

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Managing audits is tougher than one would think. While audits themselves are tough, managing them all throughout the organization can be even tougher. There are solutions which help make the process more efficient, but before we look at how to improve audits it is important that we understand the problems that plague audits. 

Obstacles to efficient audit management  

There are many obstacles and challenges which keep the process from being efficient. Some of the problems commonly faced by audit ma