For banks navigating a dynamic market, understanding, and applying the relevant KPI examples is crucial. These indicators translate measurable results into actionable insights, linking performance to broader business strategy. By providing insights into profitability, efficiency, and customer satisfaction, Bank KPIs empower leaders to make data-driven decisions and achieve lasting success. This blog delves into key metrics, demonstrating how they can be leveraged for strategic alignment.
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Shaping the Future of Banking in Southern Africa: Innovation, Connectivity, and Financial Resilience
May 21, 2025 | Johannesburg, South Africa
[Johannesburg, South Africa] — The 21st Edition Connected Banking Summit Innovation & Excellence Awards 2025 – Southern Africa will take place on May 21, 2025, in Johannesburg, uniting stakeholders from the banking, financial services, and fintech sectors to reimagine the future of finance in Southern Africa.
With the theme “Shaping the Future of Banking
Accra, Ghana – Save the Dates: February 19, 2025
The International Center for Strategic Alliances (ICSA) proudly announces the 18th Edition of the Connected Banking Summit – Innovation & Excellence Awards - West Africa 2025, set to take place in the vibrant city of Accra, Ghana, on February 19, 2025. This premier event promises to deliver two days filled with cutting-edge insights, dynamic discussions, and unparalleled networking opportunities.
Transforming the Future of Banking
Join global executi
Introduction
Operational excellence is a primary goal for organizations, which improves efficiency, boosts customer satisfaction, and drives growth. To achieve excellence, companies rely on well-defined Key Performance Indicators (KPIs). They measure success across key business functions. For instance, focusing on operational excellence KPI examples can help businesses enhance their operations management and align day-to-day operations with long-term strategic goals while promoting continuous im
According to the latest market research study published by P&S Intelligence, the business continuity management market, valued at $693.6 million in 2023, is projected to reach $2,086.6 million by 2030, growing at a CAGR of 17.2%. Organizations with complex operational processes face increasing risks from regulatory penalties, compliance requirements, economic uncertainties, and rising threats from cybersecurity, model, conduct, and vendor-related issues. These companies now require robust risk m
Artificial intelligence (AI) in financial services is enhancing operational efficiency, accuracy, and decision-making processes for the sector. AI technologies like machine learning algorithms and advanced data analytics are driving significant transformations these days. These innovations are not just incremental improvements but fundamentally change how financial institutions operate, engage with customers, and manage risks.
AI's impact is multifaceted, encompassing many applications, from auto
“Empowering Tomorrows Banking Digital Landscape Enroute to Technology, Innovation, Inclusive and Sustainable Growth”
The 12th Edition Connected Banking Summit– Innovation and Excellence Awards 2024 Southern Africa scheduled to take place on 23rd of May, 2024 in Johannesburg, South Africa proudly unveils its theme: “Empowering Tomorrows Banking Digital Landscape Enroute to Technology, Innovation, Inclusive and Sustainable Growth” Hosted by The International Center for Strategic Alliances (ICSA), t
Home office expenses might be one of the most feared business deductions due to concern over disallowance by the IRS. Thus, many taxpayers entitled to the deduction don’t claim it. If you use part of your home exclusively and regularly for conducting business, you may be able to deduct expenses such as mortgage interest, insurance, utilities, repairs, and depreciation for that area. You need to figure out the percentage of your home devoted to your business activities, utilities, repairs, and de
Businesses have traditionally valued customer feedback. For various reasons, good complaint management is crucial. The most reasonable explanation is that dealing with client complaints is essential to customer service. Many businesses use complaint data for far more than merely responding to complainants. Such data can indicate issues with service delivery, allowing the company to enhance its operations. Increased coordination in financial firms enables risk and compliance professionals to go o
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An Interview with Lian Van Oudheusden, Head of Model Risk Management, at First Rand Bank
Ahead of the 3rd Edition Model Risk Management Conference, we spoke with Lian Van Oudheusden, Head of Model Risk Management at First Rand Bank. Lian is responsible for model risk strategy and framework development, model risk oversight and reporting and oversight of the independent validation function. Lian also established and chairs FirstRand’s Advanced Analytics Working Group, which is a multi-discipli
An Interview with Erkka Pesonen, Director, ALM Risk Management and FTP, at UBS
Ahead of the 11th Annual Funds Transfer Pricing and Balance Sheet Management Conference, we spoke with Erkka Pesonen, Director of ALM Risk Management and FTP at UBS. Erkka works in the Group Treasury ALM team, responsible for FTP setting and methodology and interest rate risk hedging. Prior to his current role Erkka has worked in Treasury cash trading and Treasury funding roles at UBS. He has over ten years of Treasury
Here’s why The Digital Banking Platform is making a Wave in the Industry. Due to the shift from traditional banking methods to Digital Banking Platform that has made customers rely more on digital banking. Digital Banking Platform has many advantages over traditional banking method.With the surge of in user for smartphones and revolution on the internet have also led to digital banking platforms to grow.
All about digital banking
Everyone wishes to get their work done easily without a wastage of t
The emerging enterprises of industries have time and again considered enterprise data management solutions as a savior in the era of big data. Enterprise data management provides an ability to accurately define, integrate, and retrieve data for internal applications as well as external communication. The technology focuses on the creation of accurate, transparent, as well as consistent content.
A successful data management program is cost-efficient because you would have fewer data management cha
Given the fact that some people are asking for an end to cash transfers and some companies are preferring to go cashless, cash transactions are still commonplace. Cash management systems are integrated tools designed to help businesses handle cash processing from end to end. Most cash management programs are created to help from the point of intake to reconciliation. They can streamline the process, which has numerous benefits for businesses.
What is a cash management system?
A cash management sys
By Sophie Bottazzi, Senior Research Executive, CeFPro
The payment industry in Europe continues to evolve with the huge influx of new payments providers in the market, increased regulatory demand and evolving customer expectations of products and services. With the implementation of PSD2/Open Banking becoming more embedded, the payments landscape continues to evolve as APIs open up customer data for more institutions to leverage. With such increased demand and competition comes heightened regulato
The banking industry is perceived as the most advanced in their understanding and implementation of risk management. Although banks have indeed made huge progress in risk management, two areas all banks can improve is the structure used in conducting their assessments to enable actionable and insightful strategic reporting.
I’ve found that the understanding and implementation of risk management is driven not by industry or size of institution, but rather by its people: boards, executives, their t
Boris Agranovich has kindly asked me to offer my free course for you to browse, or to take, over the holiday period.
MAGIC
The course will change your entire understanding of modern economics and risk management.
- It is a paradigm shift in both subjects.
- Essential reading for anyone in the financial services industry.
It is no co-incidence that following an article which I had published at www.fin24.com where I am a columnist, my prescription for the South African economy was circulated to the entire
marcus evans will host the Interest Rate Risk in the Banking Book Conference, December 4-6, 2017 in New York, NY. By attending this conference you will take away insights on maximizing your interest rate risk strategies to enhance your efficiency and effectiveness. Banks will also gain a critical, last minute opportunity to enhance their understanding of the IRRBB regulation by gaining a clarification of the rule and benchmarking their compliance strategies
Attending This Premier GFMI Conference
Friction Free Capitalism
First coined in 1995 by Bill Gates, Friction Free Capitalism is, simply, the “enhanced efficiency of markets due to the ‘coming’ Internet revolution”.
Learn how our Directors and Serial Entrepreneurs are leveraging NBN and Friction Free Capitalism visit: https://www.newbusiness.network/friction-free-capitalism
