Businesses have traditionally valued customer feedback. For various reasons, good complaint management is crucial. The most reasonable explanation is that dealing with client complaints is essential to customer service. Many businesses use complaint data for far more than merely responding to complainants. Such data can indicate issues with service delivery, allowing the company to enhance its operations. Increased coordination in financial firms enables risk and compliance professionals to go o
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An Interview with Lian Van Oudheusden, Head of Model Risk Management, at First Rand Bank
Ahead of the 3rd Edition Model Risk Management Conference, we spoke with Lian Van Oudheusden, Head of Model Risk Management at First Rand Bank. Lian is responsible for model risk strategy and framework development, model risk oversight and reporting and oversight of the independent validation function. Lian also established and chairs FirstRand’s Advanced Analytics Working Group, which is a multi-discipli
An Interview with Erkka Pesonen, Director, ALM Risk Management and FTP, at UBS
Ahead of the 11th Annual Funds Transfer Pricing and Balance Sheet Management Conference, we spoke with Erkka Pesonen, Director of ALM Risk Management and FTP at UBS. Erkka works in the Group Treasury ALM team, responsible for FTP setting and methodology and interest rate risk hedging. Prior to his current role Erkka has worked in Treasury cash trading and Treasury funding roles at UBS. He has over ten years of Treasury
In this week's blog post, we're sharing insights on our interview with Terisa Roberts. She is a Director and Global Solution lead for Risk Modeling and Decisioning at SAS. She has extensive experience in quantitative risk management, and advanced analytics. She has worked in a variety of industries, including financial services, telecommunications, energy, retail and government. She advises banks and regulators around the world on best practices, topics in risk Modeling, Decisioning, and the r
In today's post, we're inspired by our interview with Kevin Lester, co-founder and CEO of Validus Risk Management, a specialist financial risk advisory firm with offices in London and Toronto. With a focus on the alternative asset management sector, Kevin has pioneered the use of innovative financial hedging tools and techniques in the private equity, private credit, infrastructure and real estate markets, and is responsible for managing over $300 billion in market risk exposure via the Validus
Bridging finance solutions have been a common go-to for business owners that are looking for quick resolutions. Essentially, bridging finance options can help ‘bridge the gap’ in transactions which are time-constrained and require large funds. This is one of the reasons why bridging finance has become such an appealing proposition for business owners.
Whilst it can be beneficial, as with any form of lending there can be risks involved with taking out a form of bridging finance. This article helps
Wells Fargo has suffered the consequences of repeat scandals since 2016. This week, the bank agreed to a $1 billion settlement with federal regulators who have cited their lack of effective risk management practices as the root cause of their woes.
This settlement with the Consumer Financial Protection Bureau and Office of the Comptroller of the Currency would be another blow to Wells Fargo in a long line of many.
Let’s look at a timeline of Wells Fargo’s risk management scandals:
- 2009-2016 – Wells
The business of petrol pump operations is long term in nature. It involves significant capital expenditure and license agreements. While the revenue earnings look attractive to most people, the owners of such businesses know that their operating expenditure (OPEX) is also huge.
Fuel retailers do need a steady supply of working capital to maintain the viability of their business in the industry. They must invest suitably in logistics, warehousing and restock fuel whenever the international market
Boris Agranovich has kindly asked me to offer my free course for you to browse, or to take, over the holiday period.
MAGIC
The course will change your entire understanding of modern economics and risk management.
- It is a paradigm shift in both subjects.
- Essential reading for anyone in the financial services industry.
It is no co-incidence that following an article which I had published at www.fin24.com where I am a columnist, my prescription for the South African economy was circulated to the entire
By now, the Wells Fargo scandal is already beginning to become a memory. While the public may forget their costly mistake in time, theirs is a lesson you should definitely commit to memory. Wells Fargo’s failure could easily be your own without taking proper steps to avoid mistakes made by management.
Besides not keeping track of employees as they should have, Wells Fargo made the tragic mistake of incentivizing sales over the interests of their customers. Rather than reward employees for providi
Considering the current climate is loaded with regulatory and market changes, funds transfer pricing frameworks must be adapted in such a way to account for this without losing competitive edge. In order to optimise the practice of FTP, banks need to understand how it can be implemented alongside evolving regulations and market changes. This marcus evans conference will show banks how to shape their FTP methodologies according to regulations such as the liquidity and capital regulations and appl
Cyberweapons are a constant and evolving threat to society. They have the potential to shut down entire electric power grids and bring companies to their knees. Securing networks against the threat is possibly the most pressing priority, and the cybersecurity market is expected to grow from $75 billion in 2015 to $170 billion by 2020 as a result.
One of most pressing priorities for companies in ensuring cybersecurity is what seems to amount to a massive talent shortfall. Current estimates place t
From Safety to Profit Tool: Collateral Optimization
Interview with Judson Baker, Senior Vice President and Product Manager of Derivatives at Northern Trust.
The past year and a half has seen collateral management evolve from a back-office concern, to a middle and front-office operation. The Dodd-Frank Act, devised as a solution to the financial crisis, has had a profound effect on the market, which many are still learning to manage effectively. The threat of new uncleared margin rules (taking ef
The Panama Papers, Bail-Ins, and the Push to Go Cashless
The War on Savings: The Panama Papers, Bail-Ins, and the Push to Go Cashless
Posted on April 10, 2016 by Ellen Brown
The Web of Debt Blog
Exposing tax dodgers is a worthy endeavor, but the “limited hangout” of the Panama Papers may have less noble ends, dovetailing with the War on Cash and the imminent threat of massive bail-ins of depositor funds.
The bombshell publication of the “Panama Papers,” leaked from a Panama law firm specializing in
Timothy Daniel Hogan, chairman & CEO of downtown-Chicago-based Commonwealth Capital, has addressed the complex issues every entrepreneur needs to know when raising seed, development, or expansion capital under the crowdfunding provisions: Title II and Title III of the Jobs Act of 2012.
Click for your complimentary, abridged edition of his e-book, The Secrets of Wall Street – Raising Capital for Start-up and Early Stage Companies.
The Age of Finance Capital—and the Irrelevance of Mainstream Economics
Source:
Global Research, September 12, 2015
Despite the fact that the manufacturers of ideas have elevated economics to the (contradictory) levels of both a science and a religion, a market theodicy, mainstream economics does not explain much when it comes to an understanding of real world developments. Indeed, as a neatly stylized discipline, economics has evolved into a corrupt, obfuscating and usel
Commonwealth Capital is proud to announce a New Venture Capital Fund specifically designed for Start-Up and Early Stage Companies.
We have access to many sources of capital for varying stages of a company’s existence. More importantly, we are looking to invest in start-up and early stage companies through our inaugural venture-capital fund, Commonwealth Capital Income Fund I.
Unlike most venture-capital firms, we’ve taken the mystery out of the application and funding process. We’re upfront about
Enrique Suarez Presenting:
How Big Banks Run the World - At Your Expense
Source:
Public Banking Institute
http://www.publicbankinginstitute.org
The recent Public Banking conference held in Philadelphia offered a message that is at once so simple - but also so bold - it is hard for most Americans to pause long enough to understand how profoundly their thinking had been corralled by the masters of finance - in ways far, far, far more insidious and powerful than even the latest financial crisis sugges
Enrique Suarez Presenting:
Overthrow the Speculators
Source:
Chris Hedges
"Speculation in the 17th century was a crime. Speculators were hanged."
(Originally published in Common Dreams, December 30, 2013)
Money, as Karl Marx lamented, plays the largest part in determining the course of history. Once speculators are able to concentrate wealth into their hands they have, throughout history, emasculated government, turned the press into lap dogs and courtiers, corrupted the courts and hollowed out public
Perception of risk in investment decisions is an emerging topic in behavioral finance discussions. Inspired by recent Chinese financial market turbulence, I will briefly present here main points of the risk perception issue, mainly picked up from much more descriptive Victor Ricciardi's article (Ricciardi, 2010) [1], which I found suitable for a blog form.
1. Perception of Risk
Perception is how we become conscious about the world and ourselves in the world. Perception is also fundamental to unde
