In the modern era, contact center services have a growing and important significance in the world economy. Companies that provide customer services have always been in constant strife to respond to ever-changing and ever-growing needs and demands of the customers. During such a competitive scenario, contact centers come to the rescue by responding to modern days’ challenges and complexities of providing customers with pleasant experience.

The industry of contact center has seen a transition phase

Reuters Events have launched their flagship Canadian insurance event, The Future of Insurance Canada. This online meeting represents the industry’s most senior strategic conference, uniting top decision makers from across the insurance ecosystem. This one-of-a-kind event comprises of 2 days of C-level-led, executive discussion focussed on the huge wave of innovation in the Canadian market. This includes the challenges and opportunities that are presented to the insurance sector in North America

Lockdowns, Coronavirus, and Banks: “Following the Money”. Devastating Economic and Social Impacts

By Anthony Hall

Global Research, August 16, 2020

Enrique Suarez Comments about this excellent article: 

I believe the role of AI in achieving this unfortunately lock down of the economy is worth of examining.

It usually makes sense to follow the money when seeking understanding of almost any major change. The strategy of following the money in our current convergence of crises in late summer of 2020 lead

In the modern age, organizations are striving to form a sustainable Supply Chain system to cope with the challenges that are arising. Such issues include the emission of hazardous substances, excessive resource consumption, Supply Chain risks, and complex procedures.

Through Strategic Planning, organizations around the globe are adopting strategies to become a sustainable organization.  In fact, there is an increasing trend towards organizations adopting sustainable Supply Chain Management practi

Ever since the invention of machines or computers, their ability to do difficult tasks grew significantly. The recent growth in computer and machine algorithms has changed the face of engineering and science. The growth is so tangible that it is significantly rebuilding relationships among people, organizations, intelligent behavior, and engineered systems.

The computer systems have been developed to increase the speed and reduce size in terms of time. The curiosity of humans has pushed them to w

Scalability is defined as possible meaningful changes in magnitude or capacity.  In business terms, it’s the capability of a system to enhance productivity upon resource augmentation.  Scalability provides an organization the capabilities to develop compelling value propositions—that are hard to imitate by the rivals—and achieve profitable growth even in the wake of external threats, cut-throat competition, stringent laws, or financial downturns.

Today’s challenging business ecosystems and econ

Here’s why The Digital Banking Platform is making a Wave in the Industry. Due to the shift from traditional banking methods to Digital Banking Platform that has made customers rely more on digital banking. Digital Banking Platform has many advantages over traditional banking method.With the surge of in user for smartphones and revolution on the internet have also led to digital banking platforms to grow.

All about digital banking

Everyone wishes to get their work done easily without a wastage of t

The Building Blocks of an AI Strategy

Source: MIT SLOAN MANAGEMENT REVIEW

Organizations  need to transition from opportunistic and tactical AI decision-making to a more strategic orientation.

Key Questions/Themes Dedicated to Governments, Leaders and Would be Leaders of the World about Governability, Competitiveness, Global Power Dynamics, Foreign Trade, International Relations, Education, Industrial and Economic Policy, Human Nature and Self-Knowledge, Personal and World Philosophy

Peace, Dignity and Prosperity: For a Better Future for the Nations of the World

By:

Enrique R. Suarez

International Educator, Management Consultant & Professor

www.wix.com/suarezenrique/delta

suarezenrique@ya

With an aim to expand its foothold in the international market, Royal Dutch Shell, a multinational petrochemical company with headquarters in Netherlands is planning to invest in 50 per cent Stake of India’s Nayara Energy Petrochemical Project worth 9 Billion USD. Memorandum of understanding between the two companies was signed in early June as discussed by the board of directors in November and December of last year. Nayara Energy is looking forward to establishing a full stream Ethylene cracke

COVID-19 has been a global issue that has impacted many households across the world. It’s important that everyone tries to be safe during this testing time and does their bit to prevent the spread of the virus. In particular, businesses have been heavily knocked by the virus and have had to adapt to new ways of servicing their customers, applying strict measures to protect their staff and customers.

The fashion industry is no different and needs to respond efficiently in order to continue their o

Here’s why an automated fare collection system is making a wave in the industry. Since digital payment gateways and real-time payments are gaining more attention for the purpose of collection of fare in transportation services. With numerous benefits of automated fare collection like its better process management system, effective system planning, and good revenue generations, it will replace the traditional ticketing system in the coming days. The demand for a hassle-free and smooth transport s

Sweden Debunks the Covid Hysteria: No Lockdown, No Masks, No Vaccine

Their long term strategy is working.

By Jordan Schachtel

Global Research, August 11, 2020

The Mass Illusion 10 August 2020

Here in the United States, we have become inundated with tales of COVID-19 doom and gloom. In America, the mainstream narrative is rife with hopelessness.

We are told that there is simply no way to stop this virus without repetitive lockdowns, healthy quarantine, even of asymptomatic individuals, and universal ma

India’s Urea consumption has strongly moved the global market in the final quarter with shipments up by approximately 50 percent from April through July 2020. Analysts believe that favorable demand and desirable weather conditions have given a strong push to its Urea consumption in the final quarter.

Get more info : https://www.chemanalyst.com/NewsAndDeals/NewsDetails/surge-in-urea-shipments-to-india-drives-the-global-demand-turns-market-outlook-positive-1309

India state procurement agencies have

Dear Global Risk Community member,

When it comes to managing the customer relationship, a powerful strategy is needed to effectively deal many different situations in order to retain business and improve customer loyalty.

One such situation is handling an over-limit transaction case. When this happens, many bank’s strategy is to blanket decline any over-limit transaction at the point of sale, even if their customer has a history of good payment behavior. This blanket treatment is often a poor

My stats guru colleague Dr Andrew Pratley and I are on the move to tackle Quantifornication, the plucking of numbers out of thin air. Here is the fifth in a series we are co-writing.

Masks Aren’t Helpful in Beating COVID-19: Europe’s Top Health Officials

The top medical experts in the world can’t decide if masks are helpful in reducing the spread of COVID-19 or just make things worse.

By Jon Miltimore

Global Research, August 10, 2020

Foundation for Economic Education 6 August 2020

Denmark boasts one of the lowest COVID-19 death rates in the world. As of August 4, the Danes have suffered 616 COVID-19 deaths, according to figures from Johns Hopkins University.

That’s less than one-t

6 Questions an Honest, Intelligent Reporter Would Ask Dr. Fauci About COVID-19

By Stacey Lennox

Global Research, August 10, 2020

PJ Media 8 August 2020

If you had been going down the rabbit hole of COVID-19 research for long enough, a few things would be astounding to you. First, how uninformed, uncurious, or deceptive reporters in the corporate media are on a matter of life and death. Second, how much publicly available information about COVID-19 is on the internet contradicts what is reported and

Boris:

Apple, Amazon, Google, Facebook: The Big Four High Tech Oligarchs Appear Before the US Congress

By Dr. Binoy Kampmark

Global Research, August 07, 2020

Silicon Valley continues to sprawl in influence, and its modern robber barons bestride the globe with a confidence verging on contempt.  The technology giants that mark that region of California are praised as “virtuosos of ingenuity,” to use Steve Forbes’ words, “creating and supplying products and services that were once unimaginable and that have