insurance (93)

Connected Claims Europe 2018 returns to London this October (29th & 30th) to welcome 250+ senior insurance claims executives. The event is focussed on uncovering how insurers are taking steps to re-engineer the claims function to raise operational efficiency and improve customer experience.

 

Now is the time for claims to realise the potential that technology offers to satisfy the high expectations of the modern client and drive operational efficiency. The claims process is changing for the better

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8028272266?profile=originalRisk management in the insurance business is a bit of a head scratcher. On the one hand, insurance companies are selling what many people consider to be a risk mitigation. On the other hand, insurance companies themselves face a variety of risks they need to mitigate.

Let’s briefly consider a misconception about insurance as it pertains to risk management. Too often, people think insurance is a sufficient, catch-all control activity. But while insurance is a perfect way to protect a business from

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The insurance industry is entering an age of disruption and digital transformation. Bespoke products and personalized outreach will soon be the new norm, and insurance carriers will see pivotal changes powered by AI solutions.

 

With new technologies enabling both operational efficiency and a superior customer experience, from artificial intelligence to drones and mobile customer communication methods, we are proud to announce that nominations have opened in 2018 Insurance Nexus Canadian Awards. T

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Read this article to know more on How Behavioral Biometrics is Paving the Way to Less Fraud, Less Friction and More Functionality.

In This Research, You'll Learn

  • How to balance the need for security and enable a good user experience in the digital channel
  • What are the latest techniques that fraudsters are deploying to attack the insurance sector online
  • What leading financial services institutions are doing about to manage the next generation cyberthreats

Digital Transformation In Insurance I

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AI and machine learning are proving to be the only methods in which organizations will meet customer demands at scale and as the race to win customers’ heart becomes tighter than ever, carriers are having to compete with tech giants for AI’s vital ingredients: talent and data.

Which is why the Insurance Analytics Canada Summit (Sep 25-26, Toronto) is bringing together the industry’s heavyweights to discuss how AI and advanced analytics can be utilized to deliver unparalleled performance, business

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Over 40% of insurance carriers in Canada have not yet seen a clear return from their investments into advanced analytics (Canada’s First Insurance Analytics & AI Survey, Insurance Nexus, 2018).

Which is why Insurance Nexus is bringing Fernando Moreira (Senior Vice President of Global Insurance, Scotiabank) and Jean-François Larochelle (Director Data Lab, Intact) to discuss how to successfully deploy analytics into underwriting, distribution and claims processing, including their results and the c

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According to a brand-new survey from Insurance Nexus 94% of respondents agreed that AI is going to deeply transform the insurance industry.

The message is clear. AI is going to hit insurance big time – so you need to ensure you’re prepared for the future. 

One way to do this is to check out our newly released “Insurance AI & Analytics Innovation Survey”, where we quizzed 250 of the brightest minds in the European insurance community. By reading it, you’ll get the low-down on the latest trends in a

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After a hugely successful two days in 2017, Insurance Nexus are delighted to announce that our Insurance Analytics Canada Summit will be returning to Toronto in 2018, September 25-26, at the Westin Prince Hotel.

 

Written by insurance carriers, for insurance carriers, Insurance Analytics Canada is Canada’s largest analytics summit and the only conference to focus exclusively on new strategies for embedding AI and advanced analytics in insurance. Over 300 C-level attendees will learn from the exper

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According to a brand-new survey from Insurance Nexus 94% of respondents agreed that AI is going to deeply transform the insurance industry.

The message is clear.  AI is going to hit insurance big time – so you need to ensure you’re prepared for the future. 

One way to do this is to check out our newly released “Canada's first insurance analytics and AI survey”, where we quizzed 250 of the brightest minds in insurance.  By reading it, you’ll get the low-down on the latest trends in analytics, AI a

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Does your institution need cybersecurity insurance? Is it required? If utilized, are there rules? Cybersecurity insurance can protect against financial loss in the event of a cyber incident, but there are many intricate details.

The Federal Financial Institutions Examination Council (FFIEC) members have provided a joint statement to help financial institutions understand how cyber insurance impacts risk management and what institutions need to do when considering purchasing cyber insurance. The

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marcus evans will host the Innovation in Insurance Pricing Conference on May 23-24, 2018 in New York. This conference will give insurance firms a critical insight and the practical expertise to innovate their pricing techniques within their personal lines. Delegates will understand how to enhance their data analytics and leverage big data to augment the quality and efficiency of current pricing strategies, in order to out price their competitors. You will develop your strategy to align insurance

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8028259075?profile=originalNo matter how cautious a business organisation runs, mishaps and accidents like fire happen. Due to its unpredictable nature, even places confirming to fire safety standards sometimes face heavy destructions in terms of loss of property and life. Fire insurance, therefore, becomes essential for your business. Below is the , as stated by the Economics Times:

Standard Fire & Special Peril Policy: As quoted by the Economics Times, “Fire and special perils policy is an insurance contract that safegua

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It is crazy to think that insurers are now the ones that need to manage their risk in the face of disruption. They must reinvent their business processes and strategies from the inside out to keep up with the rate of change. So, what are insurers doing to take action?

 

Insurance Nexus conducted exclusive interviews with the largest life insurer – Manulife and a mid-tier insurer IAT and created an exclusive white paper on analytics, business transformation and customer-centricity.

Take a look at th

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The Insurance industry is facing extensive operational challenges with disruptive market and consumer changes leaving insurers with no choice: innovate or die.

 As a result, many are undertaking a complete top-to-bottom transformation. One such U.S insurer is Liberty Mutual, who are exploring new ways to automate and operationalize to transform their processes.

PEX network spoke to the Director or Special Projects – Process and Technology, Sidharth Grover, to find out what he and his team are look

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3 OpEx Pillars for Insurance Firms

Ahead of the Operational Excellence for Insurance summit in Hartford, Connecticut, October 17 - 19, 2016, we’ve brought together three thought leaders to detail a key pillar OpEx best practice each to successful operational excellence and transformation.

Three thought leaders detail a key pillar of OpEx best practice each.

PILLAR 1: Creating the Right Operational Excellence Framework - John Martino (Aetna)

PILLAR 2: Communicate Change Management Enterprise-wide - Angie Kennard (Marsh)

PILLAR 3: Stri

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As customers demand more, the insurance industry has to listen or lose out. An effective voice of the customer programme (VoC) will not only create an environment for continuous improvement, but also provide a competitive advantage in an increasingly crowded market. With more insurance companies conducting their own customer research, PEX Network spoke to Lisa Schilling, Vice President, Health Care Performance Improvement, Kaiser Permanente, about bringing the voice of the customer into the hear

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Ahead of the 3rd Annual Operational Excellence in Insurance, the PEX Network caught up with key speaker Allstate's CI Methodology Lead, Howard Grunwell to get a snapshot into how the company is responding to customers' changing expectations and transforming the customer experience.

Download the full interview here

To uncover more tips, tactics and ideas about operational excellence and transformation, plus hear more from Howard and our expert speaker faculty, join us at the 3rd Annual Operational

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Who is attending OpEx Insurance 2016?

The response from the market to this timely meeting has been exceptional, with a number of the most senior Opex insurance professionals confirmed to attend.

If you’d like to see the full list of attendees please download here.

This is the only conference that takes a deep dive into the operational challenges facing the Insurance Industry. With new entrants and changing customer expectations on one side, and decreasing investment returns on the other, Insurers must make a choice: innovate or fall b

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Are You Ready for Digital Transformation?

Digital transformation means providing all our clients the possibility to interact with us via the channel they want, when they want. As a client experience leader, we will follow the client journey across all interaction channels”

You think you are ready for the digital transformation, but do you have the right foundation in place? Having a clear performance framework is the starting point for a successful digital transformation journey.

Ahead of the PEX Network’s 3rd Annual Operational Excellen

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8028252085?profile=originalThe insurance market has been under pressure to transform for many years now.

PWC identify five distinct pressure points: social, technological, environmental, economic and political. Their ‘2020: Competing for Future’ report describes how this is a time of massive and potentially disruptive change.

While the competitive landscape is experiencing significant shifts and technology continues to disrupt the market, insurers also have lots of opportunities to respond, adopt change, transform their ser

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