I have frequently talked about resilience as being one of the benefits of a great strategy and sound risk management. For example, here is a paper I wrote about selling resilience. When I mention resilience to a large organisation I start with this question:
“What makes a small business resilient?”
And the answer is “its agility”. The ability to move faster than the giant sloths with stellar balance sheets.
These days in the new world of industry disrupters, I have no problem giving my audience a r

