Whether you are planning to lead on tackling a problem in your organisation or an opportunity to improve your own leadership, diagnosis comes first. A mechanic should not start stripping the engine before conducting some diagnostics. Nor should you buy a personal development book without asking yourself what type of book might serve you best.
In The Practice of Adaptive Leadership, Heifetz et al makes the point very clearly that there are two core processes to leadership. Diagnosis and action. An