Sorry, I meant cross culturalism. As in influencing across cultures without making the person from the other culture angry, as in cross.

Recently I was mentoring a client in a national business performance role. One of his challenges was his need to convince a staff member in China, who is Chinese, to effect changes to the quality management system in a supplier’s manufacturing facility. While quality had been excellent for some years, over the past 6 months it had slipped as they had been trying

Hi Team,

This is my first blog in the GRC, hence, wanted to start by introducing myself.

My name is Harinder Sandal, and I am into IT Advisory and consultant focusing on technologies like Cloud, Enterprise Security, IT Infrastructure and Migrations/Integrations (Data Center - On-Premises/Cloud). 

Security/Technology (Infrastructure, Application & Operations) Risk Management is one of the skills which I do in the Enterprise. As we have great audience in this community with diverse area of focus, tho

marcus evans will host the 3^rd Edition Operational Risk Management and Organizational Transformation for Financial Institutions Conference on September 12-13, 2018 in New York, NY. This annual conference has been one of the most anticipated Operational Risk Management meetings in the industry. This year, we bring together Operational Risk Management & Enterprise Risk Management Professionals to discuss key fundamentals for achieving the utmost efficient operational risk culture. As an expert, in

Leading alongside. That’s what advisers in organisations are essentially doing. You can’t dig it out of the ground, fly it, design it or decorate it for them. You can only lead them as best you can so as they make the best decisions.

Unfortunately, often due to expediency, we use our authority to get things done. What is the problem with using authority? Anyone ever made you do something you didn’t want to do? What happened after you got the job done? Resentment? Too right!

If you truly wish to ga

After a hugely successful two days in 2017, Insurance Nexus are delighted to announce that our Insurance Analytics Canada Summit will be returning to Toronto in 2018, September 25-26, at the Westin Prince Hotel.

Written by insurance carriers, for insurance carriers, Insurance Analytics Canada is Canada’s largest analytics summit and the only conference to focus exclusively on new strategies for embedding AI and advanced analytics in insurance. Over 300 C-level attendees will learn from the exper

According to a brand-new survey from Insurance Nexus 94% of respondents agreed that AI is going to deeply transform the insurance industry.

The message is clear.  AI is going to hit insurance big time – so you need to ensure you’re prepared for the future. 

One way to do this is to check out our newly released “Canada's first insurance analytics and AI survey”, where we quizzed 250 of the brightest minds in insurance.  By reading it, you’ll get the low-down on the latest trends in analytics, AI a

Enrique Suarez Presenting:

OneBankAssure: Customer Intimacy Through Machine

Learning

By:

MIT CISR

My Priorities if I were the New President of the United States of America: Peace (Self-Knowledge), Dignity and Prosperity

By Enrique R. Suarez

deltamodel55@yahoo.com

https://enriquesuarez.academia.edu/

“The unexamined life is not worth living”

Socrates

“All of the great leaders have had one characteristic in common: it was the willingness to confront unequivocally the major anxiety of their people in their time. This, and not much else, is the essence of leadership.”

John Kenneth Galbraith

“The

In my first book, DECIDE: How to manage the risk in your decision making, I made the statement “…in my experience, an acceptance of mediocrity and an acceptance that projects (and decision making) are difficult are the norm in the vast majority of organisations.”

The Strategic Management Frameworks and the Delta Model: Putting Customers Before Products

The Dangers of the Conventional Definition of Strategy

Strategy as Rivalry

Enrique R. Suarez

suarezenrique@yahoo.com

suarezenrique@post.harvard.edu

Until now, the prevailing view – shared by most practicing managers and academics – has been to define the goal of strategy as achieving sustainable competitive advantage.

Most, if not all, of the most respected and popular frameworks that guide the strategy developme

Buyer Centric Funnel Design: Why Do We Need Sales Process

By David Skok

Source: For ENTREPRENEURS

In my talk at the 2017 LAUNCH SCALE conference in San Francisco, I discuss how to get inside your buyer’s head to increase funnel conversion rates. In the talk, I cover:

• How to design and build a buyer-centric sales funnel that has low CAC and fast sales cycles.
• How to figure out why your sales funnel isn’t working as well as it could be, and how to fix it.
• How to understand the way buyers react to your f

It’s here. Winning Conversations: How to turn red tape into blue ribbon. Plenty of blood, sweat but not an ounce of tears has gone into my second book. I loved writing it. I love the core message intertwined through it. You should and most definitely can show the revenue producers, the policy makers, the senior leaders that your advice is not red tape, it is in fact blue ribbon.

From my long history in the risk profession, I know how hard it is to change perceptions. Back in the early noughties w

Chief risk officers and heads of operational risk responded to a survey held by Risk.net and identified their top risk concerns. Their number one concern was IT disruption, while their second highest concern was data compromise. Why is cybersecurity risk on everyone’s mind?

For one thing, technology is an inescapable reality of every business. Even the smallest of mom and pop shops have an electronic system to make credit card transactions, while larger corporations rely on immense data centers t

Mollisvitaephobia is fear of soft skills.

Ok. You got me. I made it up by translating soft skills into Latin. Why? Because there is most definitely an ailment in organisations that needs fixing and it needs a name.

There is a bias towards technical training at the expense of soft skills training.

Want proof? How about these gems from page 86 of the APRA report into governance, culture and accountability at the Commonwealth Bank of Australia (CBA).

The risk function has had an uneven (that is, an  in

Even if you have the best security on your computer network, you might have noticed that you still seem to get hacked…or worse. Ask Equifax. Why is this happening? It’s probably because a member of your staff has made it easy for cyber criminals to get inside. It’s really important that you find out who this person is, and keep in mind…it might be more than just one. And it may not even involve security technology.

Part of the problem here, is that employees who “open the door” for these criminal

Many FIs are looking to SMB lending as a source of growth, but at the same time mindful of credit risk that can increase if the loans are made with hasty underwriting. Sageworks, a financial information company that offers portfolio risk software, was just awarded the Innovation Award for Business Lending due to the company's headway into automating SMB lending processes while offering to benchmark, global cash flow analysis and other functionalities that allow FIs to quickly and accurately meas

Learning How to Test and Learn

By: MIT CISR

Author(s)

Ross, Jeanne W. and Fonstad, Nils O.

Type:

Research Briefing

Topics:

Digital Innovation

Business Agility

IT Governance

IT Investment and Portfolio Management

IT-based Business Transformation

2018-02-15

Abstract: To counter pervasive uncertainties in the business and technology environment and prioritize the most strategic innovation projects from myriad options, companies can take a test-and-learn approach to innovation investments. From our analysis of t

Is your board showing signs of being either completely over the data thing or are they frozen in time because no one has been able to give them a logical path forward? Both situations have the same cause, everyone is sitting around staring at the data tree of life, pondering all that can be, and no one is stepping up to start the process by picking the low hanging fruit.

In this 3-minute video, I explore with Corporate Demographer Dr Andrew Pratley where to find some of the low hanging fruit amon

This week, Wells Fargo launched a new ad campaign called Re-Established. The goal is to gain back customer trust after their repeat failures in risk management. It won’t work.

I’ve talked a lot about the see-through economy, and one of its major characteristics is fast-paced. Consumers and investors are constantly inundated with opinions, reviews, news, and updates at a pace that quickly outruns any ad campaign.

At this point, Wells Fargo is in too deep for a superficial ad campaign to be an effec