The Risk-Based Performance Management (RBPM) book will be launched tonight in London. Register now at http://tinyurl.com/omztc2n to attend.
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“The failure to properly evaluate and challenge risk of overall business strategies was probably the biggest intellectual failure of boards, regulators and shareholders.” Lord Turner, Chairman of the UK’s Financial Services Authority. Read more in the Risk-Based Performance Management book #RBPM
The Relevant Bank concept challenges attempts to finish the roof before starting the foundations.
What does being The Relevant Bank actually mean? First and foremost, it means being relevant personally – offering products and services consumers want, at the moments and through the channels they prefer.
For some time, one of the bits of received wisdom in consumer banking circles has been that you focus on high value customers and endeavor to engage them with high value products and services. In it
Hack Wilson was an MLB star in the 1920’s, but he had a drinking problem. Realizing his potential, Hack’s manager pulled him into the dugout and said, “If I drop a worm into a glass of water, it swims around fine. If I drop it into a glass of whiskey, it immediately dies. What does this prove?”
Hack responded, “If you drink whiskey, you’ll never get worms.”
Hack’s observation, while misguided, provides a lesson in the difficulty of training and educating employees. Over the next several weeks, I h
There is growing recognition that the dispersion of credit risk by banks to a broader and more diverse group of investors, rather than warehousing such risk on their balance sheets, has helped make the banking and overall financial system more resilient.
The improved resilience may be seen in fewer bank failures and more consistent credit provision. Consequently the commercial banks may be less vulnerable today to credit or economic shocks. IMF Global Financial Stability Report in April 2006. Re
Currently, the most a British senior can claim in state pension is £113.10 per week, which equates to roughly £452.40 per month. If you're accustomed to living off the income of a full time job, dropping to a state pension can be a real shock to the system. Unfortunately, that's the price we pay for more freedom and a few extra lay ins here and there. Of course, if we've built up a private pension over the years, this can supplement the state pension nicely, but it can still be quite nerve wrack
Where are there more homicides? Detroit or Michigan?
Most people would say Detroit, even though every murder in Detroit also takes place in Michigan. Our initial impressions, even those we have the utmost confidence in, can quickly and easily lead us astray. Avoiding such misconceptions is the value that risk assessments provide ERM programs.
Many risk managers we hear from rightfully criticize risk assessments designed around impact and likelihood to be too subjective, high level, and “fluffy”
The failure to foresee the timing, extent and severity of the crisis and to head it off, while it had many causes, was principally a failure of the collective imagination of many bright people, both in this country and internationally, to understand the risks to the system as a whole. The British Academy on the causes of the Credit Crunch. Read more in the Risk-Based Performance Management book #RBPM
Banks continue to increase their social media presence, especially on Twitter. But for all the talk of 24/7 omnichannel experiences, the number of institutions offering a genuine round the clock, real-time Twitter service to customers remains small. For today’s social-media savvy customer, that simply isn’t good enough.
But things are changing. Nationwide, the UK-based building society, has become the first in the UK market to offer 24/7 Twitter support through ‘@AskNationwide’. This leaves other
Please take part in our latest research project related to the integration of strategy and risk management.
Take the survey at http://fluidsurveys.com/s/integrated-strategy-and-risk-research/
To future economic historians, the Credit Crunch might be the defining moment that separates the industrial age from the networked, digitized (or whatever name they assign to it) era we moved into in the early part of the 21st century. The Risk-Based Performance Management book. #RBPM
Many business cases for Enterprise Risk Management programs begin with what senior management can expect in terms of return on investment (ROI). While ROI may not be the best indicator of ERM success (it’s tough to quantify the monetary value of risks you’ve mitigated), there are simple and direct steps you can take to demonstrate the efficiency your program will gain through the implementation of an ERM system.
On average, risk managers spend 62% of their time on tactical, rather than strategic,
The way that we calculate capital requirements is one of those embedded assumptions that has existed for so long that we fail to think about whether it really makes any sense or not. And if you do stop and take a step back, you will realize that it actually does not necessarily make much sense.
We calculate capital requirements looking backwards, when the thing that we will need capital for is in the future. That backwards capital requirement is only broadly close to being correct for firms th
They say there are two things you can be certain of in life – death and taxes. While you can’t prevent either, you can pay your taxes and you can look after things so that you can take care of yourself as best as possible. What happens if you’re struck down with a very bad illness? What happens to those who are dependent on the income you bring in? Making sure that all your dependants are well-looked after financially is very important and it’s something that we all need to consider at some stag
Lack of transparency makes risk, performance and compliance information hard to discover, collect and maintain. Within every organization, governance areas are conducting activities, each based on different assumptions with different standards, all of which contain a risk component.
While these are typically not thought of as risk activities, when the responsibilities of each governance area are compared to a risk based process – identifying & assessing, mitigating, and monitoring – you find that
Macroeconomic risks are often overlooked by SME managers when conducting risk assessments. Macro risks like wars, credit crises, market changes and technological disruptions can have catastrophic implications for SMEs.
"...small-medium sized businesses (SME), public sector entities, the communities in which they operate, and society at large are exposed to many factors that are outside the control of executives and policy makers. These exposures span a variety of influences ranging from comm
WHAT ARE SAFE FINANCIAL PLANS?
As we all know, the world would love to have safer financial products such as investments, pensions, annuities, places to put reserves for later calls on insurance claims, and ways to stabilise asset prices and the burden of borrowing costs as economic conditions change.
So what is preventing us from having all this?
After years of research and development by my group of senior financial services people drawn from universities and the financial services industry - and
It is intriguing to see how often individual branches or geographic divisions in a bank have the tendency to re-invent the wheel.
Why would a bank choose different organizational structures and processes in branches or locations? Why should a credit card application, for example, take 60 minutes in one country and just a few minutes in another? Or why are customer payment orders restricted to electronic channels only in some regions while others use a range of channels?
On the one hand, Lean and
A few years ago the IRS offered a tax amnesty program for US citizens who failed to declare assets held in foreign bank accounts. This came on the heels of a highly publicized legal action against UBS. The IRS forced the Swiss based bank to turn over the account information of US citizens. The IRS was clamping down on tax evaders, exploiting the protection of Switzerland's bank secrecy laws to hide income and assets. The IRS was looking to determine if FBARs had been filed by the banks American
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Russia’s economy has slowed in step with the rest of the BRICs (Brazil, Russia, India, China). As the global economy entered recession in 2008, the BRICs were one of the few remaining bright spots still generating economic growth. For a variet
