At the RMIA Conference in Canberra a couple of weeks ago there were several speakers discussing very high-risk environments such as journalism from the front lines of Iraq. One of the keynotes was by Jerry Grayson, a helicopter pilot in the Royal Navy. As well as talk about high-risk environments, he also made a comment at the end of someone else’s presentation that gave me a new insight that is key to understanding how easily poor cultures can be born in organisations. Roughly, he said this:
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