Steve, one of my clients, sent me this article from the Harvard Business Review Overcome Resistance to Change with Two Conversations. I liked the article for two reasons. One because it talks about conversations and I am nearly finished writing a new book called Winning Conversations: How to Engage (Even around Risk or Bad News) - watch this space. And the second because it talks about resistors, or as I referred to them in the subject line, poo poo-ers.
The resistors got my attention because so


